Refund policy
Return Policy
We hope you love your Pillow Peel® Daily Pillow Renewal System, but if you need to request a return, we’re here to help.
Return Window
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You may request a refund on unused product within 15 days of delivery.
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Unfortunately, we cannot offer refunds or exchanges after 15 days.
How to Start a Return
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Email us at info@pillowpeel.com with your order receipt or proof of purchase.
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We will provide a Return Authorization Code and the correct return address.
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Please do not ship your item without this authorization - returns sent without a code cannot be processed.
Return Requirements
To qualify for a refund, your item must be:
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Unused
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In its original packaging
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In the same condition in which it was received
Refund Processing
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds are issued to your original method of payment within 7–10 business days.
Return Shipping Costs
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Customers are responsible for return shipping costs.
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We strongly recommend using a trackable shipping service or purchasing shipping insurance to ensure your return reaches us safely.